Privacy Policy

Bravo London Limited respects and commits to protection of your privacy and created this privacy statement to apprise you of our information gathering and dissemination practices. We reserve the right to modify this statement at any time, so please check back periodically for our latest privacy practices. By using our website, you are agreeing to be bound by this policy.

This Privacy Statement includes, without limitation, the following information:

• What personally identifiable information of yours is collected from you through the website;
• How such information is used;
• What choices are available to you regarding collection, use, and distribution of your information;
• What security obligations are in place?

Any questions regarding this Policy and our privacy practices should be sent by email to [email protected] or by writing to Bravo London Limited, Unit 5, The Chase Centre, 8 Chase Road, Park Royal, London, NW10 6QDH, you can telephone us on 020 8366 8122.

1. OUR COMPANY:

BRAVO LONDON LIMITED
Company number 06880211
Registered office address: Unit 5, The Chase Centre, 8 Chase Road, Park Royal, London, NW10 6QD

At Bravo London we are committed to protecting the privacy of all customers and visitors to our websites www.bravolondon.co.uk and www.bravodoors.co.uk. Please read our privacy policy below to see how we use and protect your information.

2. PURPOSE OF THE POLICY

Bravo London always try to protect your personal privacy and this Privacy Policy is here to help you understand what we may do with any information you share with us. This Privacy and Cookies Policy only relates to the processing of your Personal Information by Bravo London or on our behalf. Bravo London only accepts responsibility for our Websites and does not extend to any websites that are linked from our Websites. We will only use information from which you can be identified, such as your name, contact details name, contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers which is provided to us, or otherwise obtained by us, in accordance with this Privacy Statement. We will ensure that your Personal Information is handled in accordance with the Data Protection Legislation. You can access our Websites homepages and browse our Websites without providing your Personal Information to us (save for some limited information we may collect depending on your browser settings), but if you do choose to give us your Personal Information by contacting us through the Websites (or otherwise engaging with us), you acknowledge that we may collect, use and transfer your Personal Information as set out in this Privacy and Cookies Policy. If you do not agree with this Privacy and Cookies Policy, do not give us your details. This Privacy and Cookies Policy is part of our Terms and Conditions. We reserve the right to change this Privacy and Cookies Policy from time to time and you should therefore check this page frequently to ensure that you are happy with any changes

3. WHO LOOKS AFTER THE COLLECTION OF PERSONAL DATA

In this Privacy and Cookies Policy, Bravo London “we”, “us” and “our”, refers to Bravo London Limited 8 Chase Road, Unit 5, The Chase Centre, Park Royal ,London, NW10 6QD. Our company registration number is 06880211. For the purposes of the Data Protection Legislation, we are deemed to be the “data controller” in respect of any Personal Information that you provide to us in connection with the operation or interaction with our business or we otherwise obtain about you.

4. HOW WE COLLECT INFORMATION FROM YOU

We obtain information about you when you use our website or directly contact us about the products and services we offer.

5. TYPE OF INFORMATION COLLECTED

The personal information we collect and store might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is never held by us.

6. HOW WE USE YOUR INFORMATION

We may use your information to:

Process orders that you have made; To comply obligations arising from any contracts entered into by you and us; Request your comments and feedback on the services we provide; Notify you of changes to our services and products; Send you communications which you have requested and that may be of interest to you; Rarely may include information about campaigns, appeals, other fundraising; Campaigns, promotions of our associated companies products and services; When processing any job applications, candidate interviews etc.

Bravo London Limited regularly reviews our retention periods for personal information. We will hold your personal information on our databases for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you have with Bravo London.

7. PARTIES WHO HAVE ACCESS TO YOUR INFORMATION

Bravo London never sells or rents your information to third parties.

Bravo London never shares your information with 3rd parties for any marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing contracts and providing services to you on our behalf (for example to process orders, request and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond our network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

8. YOUR OPTIONS

You can choose if you wish or don’t wish to receive information from Bravo London. If you do not wish to receive direct marketing communications from us about our products, service or events then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We very much hope you are happy to continue to receive our communications but if for any reason you would rather opt-out simply email [email protected] . Once completed we will not contact you for marketing purposes by post as well, if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: [email protected].

9. ACCESSING AND AMENDING YOUR INFORMATION

It is important for us to have your information as accurate as possible. We are constantly working on ways to make it easier for you to review and manage the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: [email protected] , or write to us at: Bravo London Limited, The Chase Centre, Unit 5, 8 Chase Road, Park Royal, London, NW10 6QD , or you can call us on 0208 965 56 80.

It is your right to request a copy of the information we hold about you (we may charge information requests) to cover our costs in providing you with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

10. “COOKIES” POLICY

Like majority of the websites on the web, our Bravo London websites use cookies. “Cookies” are tiny files that are downloaded to your computer, to improve your experience. As is common practice with almost all professional websites, this site uses cookies. This section describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.

It is possible to switch off cookies by setting your browser preferences. On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our website(s) to our advertisers.

Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website(s) so that we can continue to develop and improve them.

We may gather information about your general Internet use by using a cookie file that is downloaded to your computer.

Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website(s) and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website(s).

Any advertising featured on the Website(s) may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded only once you click on advertisements on our Website(s).

11. THIRD-PARTY WEBSITE LINKS

Our website may contain links to other websites run by other companies or entities. Bravo London privacy policy applies only to our website(s)‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and administrators of that third party website(s). We recommend that you check the policy of that third party website.

This Privacy Policy has been updated on 23/05/2023